Supplier Code of Conduct

When customers buy our goods, we want them to be confident that they have been produced under acceptable conditions. That means the goods must have been produced:

  • lawfully, through fair and honest dealing;
  • without exploiting the people who make them;
  • in decent working conditions; and
  • without damaging the environment.

This code applies to the manufacturer or any other person involved in supplying goods to our companies. The code is backed up by a process of self-evaluation and independent inspections to make sure our suppliers keep to it. The code is designed to be fair, achievable, and easy to check, and to promote the ongoing development of our suppliers. It is based on International Labour Organisation (ILO) conventions and recommendations.

Click here to download The Arcadia Code of Conduct (January 2007)

Code of conduct