Disability Equality

At Arcadia Group we believe that successful retailing is, by definition, socially inclusive. People with impaired faculties or mobility are customers as well as some of our key employees and we believe running our business well and doing what legislation requires of us are wholly complementary activities.

In employment, in service provision and in access to premises, we strive for common experience and quality of service for all. Action to support this position has included a survey of our existing premises and an action plan for modifications where necessary and possible as well as customer service training for guidance on helping customers with disabilities. Our brand internet websites have been designed and constructed to offer our goods in a convenient and accessible manner. Our approach to employment practice and health and safety have also been reviewed and addressed in the light of disability discrimination legislation.