We remain committed to the following policy on diversity:

“We want to attract and keep the very best people at Arcadia. To do this, we nurture a culture that is supportive and inclusive, that values meritocracy, openness, fairness and transparency.

Not only is it the law, but it makes good business sense to treat all candidates and employees equally, fairly and consistently based on their ability. So our criteria are based on previous relevant experience, skills and competencies. Similarly, decisions on promotions and transfers are made on these same objective criteria, plus appraisal ratings from previous roles within Arcadia.

We do not discriminate against people based on their skin colour, ethnic origin or nationality, a disability, their age, their religion or belief, their gender, their sexual orientation, their work status, or marital or civil partnership status – or indeed any factor that does not have relevance to doing a great job.”

Our age and gender statistics illustrate that Arcadia is a young and predominately female organisation, which is in keeping with the retail sector as a whole.

In retail, 84% of our employees are female while at head office 73% of the population is female.

In terms of age, 77% of the retail workforce is under 35 while at head office 70% of the workforce is under 35.

The most recent analysis of employee ethnic diversity in the Arcadia was conducted in the last year. Overall the analysis indicated a positive correlation between ethnic backgrounds of our employees with the ethnic make up of the UK.

Ethnic representation in the workplace

Ethnic Group UK %*

Retail %**

HO %**
All % **
White 87.2% 88.5% 94.3% 91.4%
Mixed Race 2.0% 3.0% 1.6% 2.3%
South Asian 4.9% 2.7% 1.6% 2.2%
Black 3.0% 3.9% 1.3% 2.6%
Chinese 0.7% 0.2% 0.3% 0.3%
Other Asian 1.4% 0.6% 0.3% 0.4%
Other Ethnic 0.8% 0.3% 0.3% 0.3%
Prefer not to say N/A 0.8% 0.3% 0.5%

*UK 2011 Census
** July 2015/16 Analysis of the Arcadia Workforce

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