Everyone loves to shop and now there’s a way to give the gift of shopping. With an Arcadia gift card, your employees choose their own reward. Whether they want to treat themselves to a new suit at Burtons, get kitted out for Saturday night at Topshop, treat themselves to some new shoes at Dorothy Perkins or pick up something for lounging at home during the weekend, our gift card is the perfect way to motivate, incentivise or say ‘thanks’ to your people. It really is a one size fits all solution!
Our simple, efficient gift card service makes it easy for employers too. We take the hassle out of recognition with our tailored service, working with you to design a gifting method that suits your needs.
ORDER & FULFILLMENT
These can be loaded with any value from £1 to £300 (for use in the UK and Northern Ireland) and €1 to €450 (for use in Eire). Recipients can go online to register cards against loss or theft, and check the remaining balance of a card. Our cards can also be topped up in any or our stores in the UK and Ireland.
These are available in different denominations and in a range of values: Sterling £1, £5, £10 and £25.
The process of ordering Gift Cards or Vouchers and loading and activating cards couldn’t be easier. Just follow these simple steps:
Contact the Corporate Gift Card team by calling 0344 984 0490 or email us at firstname.lastname@example.org to obtain a purchase order form.
Providing we’ve received an activation call from the recipient, Gift Cards will be loaded within 24 to 48 hours after the customer or client has confirmed receipt of their emailed order instructions.
Gift cards not activated as part of the main order activation will be loaded within 24 hours of the receipt of an activation phone call.
If possible, call the activation line between 10am and 1pm, Monday to Friday, as this gives our team time to activate the Gift Cards.
When you call we’ll ask for verification information such as company name, full customer name, serial number(s) and activation code/password.
As if that wasn’t simple enough, Gift Cards can easily be topped up centrally by the client or ‘central account purchaser’ and also by the individual recipient at any till point in any of our stores.
Arcadia Group Gift Card & Voucher Team
Once we’ve received your order, we’ll process your payment and confirm your order by email.
If you’re an existing customer with a corporate credit account, we’ll usually dispatch your Gift Cards and Vouchers within 24 hours of us receiving your order. All Gift Card orders are sent by First Class Mail. In special circumstances, however, we can send pre-loaded Gift Cards by Guaranteed Registered Post.
All Gift Voucher orders are dispatched within 48 hours of receiving the order form by Guaranteed Registered Post up to 2pm. We can deliver to any UK address with a Royal Mail postcode.
If you’re a new customer, we’ll require full payment by BACS or credit card payment to clear before we dispatch your order.
We accept BACS or credit card payments for all orders and we can send invoices monthly, or after each sales order – whichever works best for you. Our payment terms are 28 days net from the invoice date and we’ll provide a monthly statement for any balance outstanding at the end of each month.
If an unloaded card is lost or stolen in transit we’ll reissue it. Loaded cards lost in transit between Arcadia Group (‘the Supplier’) and the Corporate Client (‘the purchaser’) can be blocked or voided, provided the loaded value has not been spent.
As part of our published terms and conditions, we hold no liability for lost, stolen, or damaged Gift Cards or Gift Vouchers – whether they have been redeemed or not – once responsibility for them has passed to the customer. This occurs at the time of delivery.